Shipping & Delivery

Tracking information will be provided once your order ships so you can follow your package during delivery.

All tariffs, duties, and import fees are fully prepaid. Your order will arrive with no additional charges upon delivery.

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Mahjong Mats

Estimated Delivery: 10–15 days

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Tile Bags & Rack Totes

Estimated Delivery: 6–8 days

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Shipping Address

Please verify your shipping address carefully before completing your order.

Once an order has entered production, address changes may not always be possible. If you notice an error, please contact us as soon as possible and we will do our best to assist.

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Lost or Delayed Packages

Once your order has shipped, delivery times are managed by the shipping carrier.

If your package appears delayed or lost in transit, please contact us and we will be happy to help investigate and work with the carrier toward a resolution.

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Questions

If you have any questions about your order, please contact us at hello@bougiemahjong.com and we will be happy to assist.